Contact
National HOA Authority serves as a national-scope reference directory for homeowners association professionals, property managers, community association managers (CAMs), and researchers navigating the HOA service sector across the United States. This page describes how to reach the editorial and administrative office, what to expect from correspondence, the types of inquiries handled, and the geographic boundaries of this directory's coverage. Understanding the contact framework helps route inquiries correctly and sets accurate expectations for response timelines.
Response expectations
Correspondence directed to National HOA Authority is handled by an editorial and administrative team responsible for directory data integrity, listing accuracy, and reference content. Response timelines vary by inquiry category, and not all inquiry types receive individual replies.
Standard editorial inquiries — such as corrections to HOA listing data, requests to update community association records, or questions about directory classification — are reviewed on a rolling basis. The standard review window for data correction requests is 5 to 10 business days from receipt. Complex disputes involving disputed governance records or conflicting state-registry data may take longer, depending on the volume of supporting documentation required.
Inquiries routed into general feedback or research questions are logged and reviewed but do not carry a guaranteed individual response. The directory cross-references publicly available HOA and community association data against state-level records maintained by agencies such as the California Department of Real Estate (DRE), the Florida Department of Business and Professional Regulation (DBPR), and analogous licensing bodies in states where community association managers hold mandatory licensure.
Inquiry categories and their typical handling:
- Listing correction or update — Reviewed within 5–10 business days; documentation preferred
- Manager credential verification — Routed against state licensing databases; no legal advice issued
- Missing community listing — Submitted to the editorial queue for research and addition
- Duplicate or merged listing — Flagged for data integrity review; cross-checked against county recorder records
- Research or press inquiry — Reviewed editorially; responses dependent on staff capacity
- Spam, fraud, or abuse reports — Prioritized; reviewed within 2 business days
Additional contact options
Beyond the primary contact form, the directory maintains structured channels for specific professional and regulatory categories.
Property management firms and licensed CAMs seeking to claim or update a professional listing should submit credentials through the listing management pathway. In states with mandatory CAM licensure — including Florida (under Chapter 468, Part VIII, Florida Statutes), Nevada, and Arizona — license numbers issued by the relevant state board serve as the primary verification anchor for professional listings. Submissions without a valid state-issued license number in applicable states are held pending verification.
HOA boards and community associations seeking to update governance records (managing agent, board composition, registered address) should include the community's legal name as recorded with the applicable county or state registry. In states where HOAs are incorporated as nonprofit mutual benefit corporations — as is standard in California under the Davis-Stirling Common Interest Development Act (Cal. Civ. Code §§ 4000–6150) — the entity name must match the Secretary of State filing on record.
Attorneys, title professionals, and escrow officers conducting due diligence on community associations may reference the directory for preliminary research but should verify all governance and assessment data directly through the HOA or its managing agent, as required under disclosure frameworks such as California Civil Code § 4525 and Florida Statute § 720.401.
How to reach this office
The primary contact pathway for National HOA Authority is the site contact form, accessible from the navigation of this domain. All submissions are time-stamped and assigned a reference number for tracking.
For written correspondence requiring documentation — such as formal data correction disputes or professional credential challenges — submissions should include:
- The full legal name of the community association or professional at issue
- The state of operation and county of record
- A description of the inaccuracy or required change
- Supporting documentation where applicable (e.g., state license printout, county recorder document, HOA meeting minutes reflecting current board composition)
The office does not provide legal advice, management referrals, or assessments of HOA governance disputes. Those functions fall within the scope of licensed attorneys, state-licensed community association managers, and regulatory agencies such as the Community Association Managers International Certification Board (CAMICB) for professional standards, and applicable state real estate commissions for licensure enforcement.
Service area covered
National HOA Authority operates as a national-scope directory covering community associations, homeowners associations, condominium associations, and cooperative housing entities across all 50 U.S. states and the District of Columbia.
The directory's density is highest in states with the largest HOA populations. According to the Foundation for Community Association Research (FCAR), approximately 74 million Americans live in community associations, with the highest concentrations in Florida, California, Texas, Arizona, and Nevada — states that also maintain the most developed regulatory frameworks for both HOA governance and community association manager licensure.
Coverage distinctions by association type:
| Association Type | Governing Framework | Primary State Regulator |
|---|---|---|
| Planned unit development (PUD) HOA | CC&Rs, state HOA statute | State real estate commission or AG |
| Condominium association | State condo act | State DBPR or equivalent |
| Cooperative housing corporation | State cooperative statute | State AG / Secretary of State |
| Master-planned community | Multi-tier governing documents | Varies by state |
Listings for community associations in states without mandatory HOA registration statutes — such as states that have not enacted a dedicated HOA disclosure or registration law — are sourced through county recorder deed records, developer public reports, and state nonprofit corporation filings. This means coverage in those states reflects public record availability rather than a centralized state registry, and completeness varies by county.
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